Delivery
We try and deliver as soon as possible to all mainland locations, normally within 5 working days. We cannot, however, be held responsible for any delays incurred whilst in transit. In certain cases, delivery may exceed 14 days, but would normally be within the 5 working days quoted above. (weekends excepted). A small charge is made for delivery and will automatically be added to your order when you proceed to the checkout. The actual rate will be determined by the products bought and the destination for delivery. See "Checkout for details". Orders placed over a weekend or bank holiday may be delivered outside of this timescale.

Returns policy
If any of our items do not meet your satisfaction, then please return them to us in perfect condition in the packaging in which they were despatched within 7 days of receipt of the goods. We will refund or exchange the goods, as you require, less the return postage.

In the case of goods which are deemed to be faulty, these should be returned within a reasonable time period detailing the nature of complaint, the date of purchase and the care given to the product. Once a fault has been confirmed we will refund or exchange the goods as you require, subject to availability.

Returns must be sent recorded delivery and a recipients signature obtained. We cannot accept liability for any goods posted by customers.

This does not affect your statutory rights.